Privacy Policy – 88jll Online Casino

1 Introduction

88jll ("88jll," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 88jll online gaming platform accessible at 88jll.net (the "Platform"). This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2 Information We Collect

We collect personal information from you in the following ways:

2.1 Information You Provide Directly. When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you may provide us with:

• Full legal name, date of birth, and nationality;
• Residential address (including city, province, and postal code within the Philippines);
• Email address and mobile phone number;
• Government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's licence, PhilSys national ID);
• Payment information, including GCash or PayMaya account details, bank account numbers (BPI, BDO, Metrobank), or card details (Visa, Mastercard);
• Source of funds documentation where required for regulatory compliance;
• Communications you send to our support team.

2.2 Information Collected Automatically. When you access and use the Platform, we automatically collect certain technical and usage data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited, features used, and time spent on the Platform;
• Game history, wagering activity, and transaction records;
• Session duration and login timestamps;
• Cookies and similar tracking data (see Section 7).

2.3 Information from Third Parties. We may receive information about you from third-party identity verification providers, payment processors, fraud prevention services, and regulatory databases where required to comply with our legal obligations.

3 How We Use Your Information

88jll uses your personal information for the following purposes:

• Account Management: To create, maintain, and administer your 88jll account, including processing deposits, withdrawals, and game transactions;
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with applicable Philippine gaming and anti-money laundering regulations;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform;
• Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from Philippine regulatory authorities including PAGCOR and the NPC;
• Platform Improvement: To analyse usage patterns, improve the Platform's features and performance, and personalise your experience;
• Marketing Communications: To send you promotional offers, bonuses, and updates about 88jll, where you have provided your consent to receive such communications;
• Responsible Gaming: To monitor gaming activity and implement responsible gaming tools, including deposit limits and self-exclusion, where applicable.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 88jll processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions), including operating your account and processing transactions;
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering, gaming regulation, and data privacy laws;
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure and compliant gaming platform, preventing fraud, and improving our services, provided these interests are not overridden by your rights;
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Sharing of Personal Information

5.1 88jll does not sell, rent, or trade your personal information to third parties for their own commercial purposes.

5.2 We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and age verification service providers;
• Fraud Prevention Services: Providers of fraud detection, risk management, and anti-money laundering screening tools;
• IT and Hosting Providers: Cloud infrastructure and server hosting providers who store and process Platform data on our behalf;
• Regulatory Authorities: Philippine government agencies including PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and law enforcement bodies, where required by law or court order;
• Professional Advisers: Legal counsel, auditors, and compliance consultants, where necessary for the operation of our business.

5.3 Where we share your data with third-party service providers, we require them to process your personal information only in accordance with our instructions and in compliance with the Philippine Data Privacy Act of 2012.

6 Data Retention

6.1 88jll retains your personal information for as long as your account remains active and for such additional period as is required to comply with our legal and regulatory obligations. In general, transaction records and identity verification documents are retained for a minimum of five (5) years following account closure, in accordance with applicable Philippine anti-money laundering regulations.

6.2 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, we will securely delete or anonymise it in accordance with our internal data retention procedures.

6.3 If you request closure of your 88jll account, we will retain your data for the minimum period required by law before proceeding with deletion or anonymisation.

7 Cookies and Tracking Technologies

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the Platform. They allow us to recognise your device, remember your preferences, and collect information about how you use the Platform.

7.2 Types of Cookies We Use. 88jll uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymised data about how players use the Platform, helping us identify areas for improvement.
• Functionality Cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience.
• Marketing Cookies: Used to deliver relevant promotional content where you have consented to receive marketing communications from 88jll.

7.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in the help documentation of your browser.

8 Security of Your Information

88jll implements appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Secure, access-controlled server infrastructure with regular security audits;
• Strict internal access controls limiting employee access to personal data on a need-to-know basis;
• Regular staff training on data privacy and security obligations;
• Incident response procedures for detecting and responding to data security breaches.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 88jll login credentials. If you believe your account has been compromised, please contact us immediately at [email protected].

9 Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 88jll:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used format where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with applicable regulations.

10 Children and Minors

The 88jll Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].

11 Third-Party Links

The Platform may contain references to third-party services such as payment providers. 88jll is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the Platform. This Privacy Policy applies solely to information collected by 88jll through the Platform.

12 Changes to This Privacy Policy

88jll reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via the email address on file or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how 88jll protects your data.

13 Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 88jll, please contact our Data Privacy Officer:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Language: English · Philippine Standard Time (PST, UTC+8)

We are committed to resolving all data privacy enquiries promptly and in accordance with the Philippine Data Privacy Act of 2012 and the regulations of the National Privacy Commission.