At 88jll, we believe that gaming should always be fun, controlled, and within your means. Our responsible gaming program gives every Filipino player the tools and knowledge to keep their experience enjoyable — and to get help when they need it.
For most players, online gaming at 88jll is a great source of entertainment — a way to unwind after a long day in Manila traffic, enjoy a few rounds of slots on a lazy Sunday in Cebu, or catch some live casino action from the comfort of home in Davao. And that's exactly what it should be: fun, exciting, and well within your budget.
But 88jll also recognises that for a small number of players, gambling can become a problem. Problem gambling can affect anyone — regardless of age, income, or background — and it can have serious consequences for a person's finances, relationships, and mental health. That's why we take responsible gaming seriously, not just as a regulatory requirement, but as a genuine commitment to the wellbeing of every player on our platform.
This page outlines the tools, policies, and resources that 88jll has in place to help you stay in control of your gaming activity. We encourage every player to read through this information and make use of the tools available.
88jll provides a full suite of responsible gaming tools — all free, all available directly through your account settings. Here's what you can use to manage your play.
Set a daily, weekly, or monthly cap on how much you can deposit into your 88jll account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period to prevent impulsive decisions.
It's easy to lose track of time when you're in the middle of a game. 88jll lets you set session time reminders that will notify you when you've been playing for a set duration — whether that's 30 minutes, 1 hour, or longer. A gentle nudge to take a break and step away from the screen.
Need a short break from gaming? A cool-off period temporarily suspends your 88jll account for a period of your choosing — from 24 hours up to 6 weeks. During this time, you will not be able to log in, deposit, or place bets. Your account and balance are preserved and accessible once the period ends.
If you feel that your gambling has become a problem, self-exclusion allows you to permanently or semi-permanently close your 88jll account. Self-exclusion periods range from 6 months to permanent closure. During self-exclusion, your account cannot be reopened and you will be removed from all marketing communications. Contact our support team to activate self-exclusion immediately.
Set a maximum amount you are willing to lose within a given period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool helps you stick to a budget and avoid chasing losses — one of the most common patterns associated with problem gambling.
The reality check feature displays a summary of your gaming session at regular intervals — showing how long you've been playing, how much you've wagered, and your net result. This helps you stay aware of your activity and make informed decisions about whether to continue playing or take a break.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or reach out for support.
Do you find yourself spending more money on gambling than you originally planned, or more than you can comfortably afford?
Have you ever tried to win back money you lost by gambling more — commonly known as "chasing losses"?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Has gambling ever caused problems in your relationships with family, friends, or your partner — for example, arguments about money or time spent gaming?
Have you borrowed money, sold belongings, or used funds meant for bills or daily expenses in order to gamble?
Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins, or thinking about how to get more money to play?
Have you ever hidden your gambling activity from family members, friends, or your employer?
Do you gamble as a way to escape stress, anxiety, depression, or other difficult emotions — rather than purely for entertainment?
Setting up your responsible gaming preferences on 88jll takes just a few minutes. Here's how to get started.
Visit 88jll.net and log in to your registered account using your username and password. Make sure you are on a secure, private connection.
Navigate to your account settings or profile menu. Look for the "Responsible Gaming" or "Player Safety" section within your account dashboard.
Select the tool you want to activate — deposit limit, loss limit, session reminder, cool-off period, or self-exclusion — and enter your preferred settings.
Confirm your selection. Restrictions take effect immediately. If you need help at any step, our 24/7 support team is ready to assist you via [email protected].
Under Philippine gaming regulations, online casino gaming is strictly restricted to individuals who are 21 years of age or older. This is not just a platform rule — it is a legal requirement enforced by PAGCOR and applicable Philippine law.
88jll takes age verification seriously. All new players are required to complete a Know Your Customer (KYC) verification process before they can make deposits or withdraw winnings. Accepted identification documents include:
Any account found to belong to a player under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant authorities. If you are a parent or guardian and believe a minor has accessed 88jll, please contact us immediately.
88jll is committed to preventing underage gambling. We use robust identity verification technology and manual review processes to ensure that only eligible adults can access our platform.
If you suspect underage gambling activity, report it immediately to our support team at [email protected]. We treat all such reports with the highest priority.
88jll operates in compliance with applicable Philippine gaming regulations. PAGCOR — the Philippine Amusement and Gaming Corporation — is the primary regulatory body overseeing online gaming in the Philippines and provides responsible gaming resources for Filipino players.
PAGCOR has established a national responsible gaming framework that applies to all licensed gaming operators in the Philippines. This framework includes mandatory player protection measures, self-exclusion registries, and public awareness campaigns aimed at reducing the harm associated with problem gambling among Filipino communities.
As part of our commitment to compliance and player welfare, 88jll aligns its responsible gaming policies with PAGCOR's guidelines. Players who wish to self-exclude across multiple licensed Philippine gaming platforms — not just 88jll — are encouraged to contact PAGCOR directly to register for the national self-exclusion program.
For responsible gaming guidance, support resources, and information about PAGCOR's player protection programs, Filipino players can reach out to PAGCOR through their official government channels. 88jll's support team can also provide guidance on how to access these resources — contact us at [email protected].
Gaming at 88jll should always be a positive experience. Set your limits, use our tools, and play at a pace that works for you. Over 500,000 Filipino players enjoy 88jll responsibly every day — join them and play with confidence.
21+ only · Gambling can be addictive · Play within your means · Philippine players only